12 Moorgate

Our client, SRE London, has instructed us to step-in to an existing central London serviced office operation where a national operator has walked away. The RE-DEFINED and MAPP teams have been integral in creating a bespoke short-medium term strategy for our client, with a view to securing and stabilising the building in the first instance, and then operating the space with a focus on delivering enhanced returns with a transparent, open-book approach.

In the initial phase, our teams mobilised within a matter of days to ensure the building remained open and operational to retain the existing occupier base. Week 1 operations included:

  • Providing 24hr security and personal support during re-entry and the initial 2 weeks of stabilisation
  • Establishing a front of house community manager presence to maintain the occupier experience
  • Carryinging out statutory validations of all equipment, lifts, HVAC, health and safety check, insurances
  • Management and transfer of all utilities and rates bills
  • Extensive transfer of data and IT provision to ensure no drop off in connection
  • TUPE (where possible) of existing site staff
  • Establishment of new contracts for the provision of 3rd party services (cleaning, maintenance, consumables etc)
  • Ongoing re-branding and marketing the property to the flex market to grow occupancy and increase revenue to our client

A fantastic blend of communal shared and meeting room and event space

Alongside 6 floors of enterprise focussed office space targeting businesses seeking a high quality hybrid workspace solution on flexible terms

Private, self-contained workspaces for established and growing businesses

We operate flexible workspaces across the UK

We work with renowned asset owners and provide household-name businesses with office space, meeting rooms and hot-desking.