Re:Defined - Occupier Offerings

For Occupiers

One point of contact for everything needed to keep your office running without a hitch - from managing refurbishments to Health & Safety compliance, IT services to workspace wellness.

Plug-and-play workspace, fully tailored around your business

Whether you are relocating, expanding or looking to simplify day-to-day operations, we remove the complexity of running your space so you can focus on performance, people and growth. We like to think of ourselves as your Office Manager’s best friend!

We bring together technical experts, community specialists, and property veterans to create a solution based on what your organisation actually needs. You’ll have one person to talk to, and a collective expertise of hundreds to draw from.

We have years of experience supporting companies in their day-to-day work life, which means that we can not only provide what your company needs today, but can also anticipate what you might need tomorrow.

Imagine never needing to worry about internet providers changing terms, coffee machines breaking down, Health & Safety audits being overdue, air-conditioning repairs being needed or fruit orders being late - that’s what RE-DEFINED are for. We’re your secret weapon for compliance, operations, and everything in-between.

Every package we build for an occupier is different, but they tend to follow a common theme - we start with the foundations of what your workspace actually needs, and go from there to consider what your team would love to have available.

Core Services
Added Extras

Our core service brings together all the essential support needed to keep your workplace running smoothly, efficiently and safely.

From practical day-to-day building services through to tech support, billing and beyond, everything is provided and coordinated by a single contact team.

Our core offering provides:

  • Repairs and maintenance coordination
  • Secure enterprise grade internet provision
  • Everyday IT support
  • Housekeeping and daily cleaning
  • Waste management and recycling coordination
  • Utilities and rates management
  • Statutory compliance and health & safety checks
  • All-inclusive consolidated billing
  • Commercial coffee machines with regular delivery of beans & milk
  • …all headed up by a dedicated Relationship Manager

When you want to take your workplace to the next level, or would like a little more hands-on support, we can also take charge and bring you a whole host of added extras.

These optional elements can be layered into your core package at any stage, and in any combination - helping your space evolve alongside your company (because we all know it’s the littlest details that can make the biggest impacts).

Added extras could include:

  • Fit-outs, refurbishments, and project management
  • Daily or weekly snack deliveries, barista-level coffee supplies, and on-demand event catering
  • Recruiting exceptional community or in-house facilities managers for larger sites
  • Instructor led in-house wellness classes, like yoga or pilates
  • Community events and workshops
  • Space and desk booking systems and building app integration
  • Connectivity upgrades and bespoke solutions

We've worked with...

Talk to our team

Our management teams bring decades of sector experience, having held senior positions with some of the world’s leading workspace operators.

Our approach is bespoke, flexible and agile, producing results quickly, and giving you peace of mind.